Privacy Policy
How PT. Suria Solusi Indonesia collects, uses, and protects your personal information.
Last updated: May 2026
PT. Suria Solusi Indonesia ("Suria", "we", "our", or "us") is committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we handle information collected through our website and business interactions, in compliance with applicable Indonesian law.
Information We Collect
Information You Provide
When you contact us, request a quote, or submit an inquiry form, we collect information such as your name, work email address, company name, phone number, and the content of your message.
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information including your IP address, browser type, operating system, referring URLs, and pages visited. This data is used solely for website analytics and security purposes.
Cookies
We use essential cookies to ensure the website functions correctly. We may also use analytics cookies to understand how visitors use our site and improve our content. You can disable cookies in your browser settings at any time.
How We Use Your Information
Service Delivery
We use your contact information to respond to inquiries, provide quotations, arrange product demonstrations, and deliver the services you have requested.
Communication
With your consent, we may send you product updates, industry insights, event invitations, or promotional materials related to our ICT solutions. You may opt out at any time.
Legal Compliance
We process personal data where required to comply with applicable laws and regulations, including Indonesian Law No. 27 of 2022 on Personal Data Protection (UU PDP) and any other relevant legislation.
Data Security
Security Measures
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our systems use industry-standard encryption for data in transit and at rest.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Business inquiry data is typically retained for 3 years unless an active business relationship exists.
Third-Party Processors
We may share data with trusted third-party service providers (e.g., email platforms, analytics tools) who process data on our behalf under strict confidentiality agreements. We do not sell your personal data to third parties.
Your Rights
Access & Correction
You have the right to request access to the personal data we hold about you and to request correction of any inaccurate or incomplete information.
Deletion & Restriction
You may request deletion of your personal data or restriction of its processing, subject to our legal obligations to retain certain records.
Withdrawal of Consent
Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing before withdrawal. To exercise any of these rights, contact us using the details below.
Compliance & Governing Law
Applicable Law
This Privacy Policy is governed by and construed in accordance with the laws of the Republic of Indonesia, including but not limited to Indonesian Law No. 27 of 2022 on Personal Data Protection (UU PDP) and Government Regulation No. 71 of 2019 on Electronic Systems and Transactions.
Cross-Border Data Transfers
If any personal data is transferred outside Indonesia, we ensure appropriate safeguards are in place in compliance with applicable data protection regulations.
Policy Updates
We may update this Privacy Policy from time to time. Material changes will be notified via our website. This policy was last updated in May 2026.
Contact Us About This Policy
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:
PT. Suria Solusi Indonesia
Gedung Gajah Unit ABC, Lantai 3 unit B4 dan B5, Jl. Dr. Saharjo No. 111, Tebet, Jakarta Selatan 12810