Skip to main content
MiVoice MX-ONE by Mitel
All Products
MitelIP PBX & TelephonyEnterprise Flagship

MiVoice MX-ONE

MiVoice MX-ONE is Mitel's flagship carrier grade enterprise IP PBX platform engineered for large enterprises requiring mission critical reliability. Deployable across on premises, private cloud, AWS/Azure, or hybrid configurations, it scales from 500 to over 500,000 users with a distributed architecture, strong redundancy, and certified Microsoft Teams Direct Routing support.

Key Capabilities

Scales from 500 to 500,000+ users

across centralized or distributed deployments with built in redundancy and site survivability

Supports Analog, Digital, IP, DECT, and Mobile endpoints,

enabling phased TDM-to-IP migration at your own pace

Microsoft Teams Direct Routing certified via Mitel SBC

with native presence and call state synchronization

Deep integration

with MiCollab, MiContact Center, and third-party CRM/ERP platforms via open APIs

Flexible CapEx perpetual or OpEx subscription licensing to match any cloud migration strategy

Technical Specifications
Capacity500 to 500,000+ Users
DeploymentOn Premises, Private Cloud, AWS/Azure, Hybrid
ProtocolsSIP (RFC3261), H.323, ISDN BRI/PRI, DPNSS, CAS
SecurityTLS, SRTP, IP Filtering, End to end Encryption
Target Industries
Banking
Government
Healthcare
Transport & Logistics
Frequently Asked Questions

MiVoice MX-ONE is built for large enterprises that require mission critical telephony reliability at scale. Banks, hospitals, government agencies, airports, and multinational corporations with 500 or more users benefit most from its carrier grade architecture and distributed deployment capabilities.

MiVoice MX-ONE scales from 500 to over 500,000 users across centralized or distributed deployments on a single platform. Its architecture supports built in redundancy and local site survivability so every office remains connected even during WAN failures.

Yes. MiVoice MX-ONE is certified for Microsoft Teams Direct Routing through the Mitel Session Border Controller. Teams users gain full PSTN calling while presence and call state synchronize bidirectionally, so colleagues see accurate availability across both platforms in real time.

MiVoice MX-ONE supports on premises, private cloud, AWS, Azure, and hybrid configurations. Licensing is available on a CapEx perpetual or OpEx subscription basis, giving organizations the flexibility to match their cloud migration pace and budget.

PT. Suria Solusi Indonesia is the authorized Mitel integrator in Indonesia, providing system design, staging, installation, certified training, and ongoing maintenance. Our certified engineers support clients nationwide from Jakarta to Makassar.

Expert Guidance

See MiVoice MX-ONE in action.

Get a live walkthrough tailored to your infrastructure by a certified SURIA architect.

Schedule Walkthrough WhatsApp Us

At a Glance

VendorMitel
CategoryIP PBX & Telephony
ClassificationEnterprise Flagship

Business Hours

Monday to Friday, 8.30am to 5.30pm

Jakarta (GMT+7) · Under 24 Hours Response

Connect your infrastructure.

Let a certified SURIA architect design the right integration for your environment.